Privacy Policy

At Connectie Telecom, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you use our online platform or services. It also describes your rights regarding your personal data.

Information We Collect

We collect information to provide and improve our services. The types of information we may collect include:

Information you provide to us directly: This includes information you give us when you inquire about or use our services, register for an account, subscribe to newsletters, request support, or communicate with us. This may include contact details, company information, and other details related to your use of our business communication services.

Information we collect automatically: When you access or use our site or services, we may automatically collect certain information, such as your IP address, browser type, operating system, referring URLs, information about your usage patterns, and data related to the device you are using. This information helps us understand how our service is used and to improve user experience.

Information from other sources: We may receive information about you from third-party sources, such as business partners, service providers, or publicly available sources, but only where we have obtained your consent or have a legal basis to do so.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our services.
To process your transactions and manage your account.
To communicate with you, respond to your inquiries, and provide customer support.
To send you technical notices, updates, security alerts, and administrative messages.
To develop new products and services.
To understand and analyze how you use our service to improve its functionality and user experience.
To detect, prevent, and address fraudulent, harmful, unauthorized, or illegal activity.
To comply with legal obligations and enforce our terms and policies.
For marketing purposes, such as sending you promotional communications about our services that may be of interest to you, where permitted by law or with your consent.

Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

Performance of a contract: We process your data where it is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.
Legitimate interests: We may process your data based on our legitimate interests, provided these interests are not overridden by your fundamental rights and freedoms. Our legitimate interests include operating and improving our services, marketing, fraud prevention, and managing our business operations.
Legal obligation: We may process your data where necessary to comply with applicable laws, regulations, or legal processes.
Consent: Where required by law, we may process your data based on your explicit consent. You have the right to withdraw your consent at any time.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

With service providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These parties are required to protect your data and use it only for the purposes for which it was shared.

For business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

To comply with laws: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

To protect our rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

With your consent: We may disclose your personal information for any other purpose with your consent.

Data Security

We implement appropriate technical and organizational measures designed to protect the security of your personal data. However, please note that no security system is completely impenetrable, and we cannot guarantee the absolute security of your information transmitted through our online platform.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose for which it was collected.

Your Data Protection Rights (GDPR)

Subject to applicable law, you have the following rights regarding your personal data:

The right to access: You have the right to request copies of your personal data we hold.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
The right to erasure: You have the right to request that we erase your personal data under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: Where processing is based on consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the address provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

Cookies and Similar Technologies

Our site may use cookies and similar tracking technologies to collect and use personal information, including to serve interest-based advertising. You can manage your cookie preferences through your browser settings or via any cookie banner or preference center provided on our site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Connectie Telecom
165 Wibautstraat, 4th Floor
Amsterdam, North Holland, 1091 GL
Netherlands